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Data Conversion Laboratory, CIDM, and RWS Launch Digital Transformation Survey
Identifying Where Various Industries are on the Adoption of Processes, Technology, and Tools


Fresh Meadows, NY, January 28, 2022Data Conversion Laboratory (DCL), an industry leader in structured data and content transformations, along with industry partners the Center for Information-Development Management (CIDM), and RWS today announce the launch of a survey to identify where organizations are in digital transformation initiatives.


Digital transformation is often defined as the process of using digital technologies to create or optimize business processes to improve company and customer experience and meet changing customer demand and market requirements. Beyond simply creating and using digital assets, digital transformation is a strategic initiative that spans across all departments and has become increasingly critical for business success.


Efforts to achieve a true digital transformation may involve spending thousands, hundreds of thousands, or even millions of dollars to purchase new tools and technologies. No matter how many new tools and systems and how much money is put toward transforming an organization, a large piece of the digital transformation puzzle also comprises content transformation.


“This survey aims to understand where various industries are on the adoption of processes, technology, tools, and information architecture that improves their customers’ experience,” explains Marianne Calilhanna, VP of Marketing at Data Conversion Laboratory. “We believe that businesses starting from the ground up with intelligent content and data structure are poised to achieve real innovation and successfully embrace technologies like AI and machine learning.”


Together the three organizations bring key perspectives and experience to the technologies related to digital transformation—technology services (DCL), strategic consulting (CIDM), and software (RWS). The survey is currently accepting input across all markets, and results will be analyzed and shared.


DCL is a trusted resource to content-centric organizations and provides a range of digital transformation and content structure services. With the latest advances in artificial intelligence and natural language processing, DCL’s services improve content discovery and interoperability.


About Data Conversion Laboratory

Data Conversion Laboratory (DCL) provides data and content transformation services and solutions. Using the latest innovations in artificial intelligence, including machine learning and natural language processing, DCL helps businesses organize and structure data and content for modern technologies and platforms. With expertise across many industries including publishing, life sciences, government, manufacturing, technology and professional organizations, DCL uses its advanced technology and U.S.-based project management teams to solve the most complex conversion challenges securely, accurately and on time. DCL is the industry leader in XML content conversion, DITA conversion, S1000D conversion, SPL conversion services, and so much more. Founded in 1981, DCL was named one of EContent's Top 100 Companies in the Digital Content Industry.


About CIDM

CIDM, a member organization who facilitates the sharing of information about current trends, best practices, and development within the content-development industry. We provide networking opportunities, host conferences and webinars, lead roundtable discussions, conduct benchmark surveys, and publish newsletters. CIDM is managed by Comtech Services, a consulting company who helps clients produce better technical content, specializing in content strategy, information modeling, taxonomy development, DITA implementations, process assessments, and user studies.


About RWS

RWS Holdings  plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realisation of their innovations. Our vision is to help organisations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.


Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and approximately half of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.


Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L). For further information, please visit our website.