Webinars
DCL Learning Series
Upcoming Webinars
The DCL Learning Series covers topics that relate to content and data conversion with an instructional twist. DCL speaks with industry experts and brings meaningful presentations and conversation direct to your screen. Topics include research integrity, DITA, S1000D, Section 508 and accessibility, XML standards, PubMed, artificial intelligence, and much more.
Our webinar calendar is constantly updated. Click the link to receive alerts for upcoming webinars.
KEYWORDS
artificial intelligence, future-proofed content, findability, metadata, change management, data privacy, ConVEx, CIDM, Center for Information-Development Management, RWS Group, Tridion Docs, Scriptorium, Data Conversion Laboratory
SPEAKERS
Sarah O’Keefe, CEO, Scriptorium: Industry pioneer and strategist for scalable content operations.
Marianne Calilhanna, VP Marketing, Data Conversion Laboratory: 30‑year veteran turning complex content services into pragmatic solutions.
Dipo Ajose‑Coker, Senior Product Marketing Manager, RWS Tridion Docs: Bridge between developers and end‑users, champion of structured content and AI‑driven productivity.
FORMAT
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60‑minute live webinar (presentation + rapid‑fire Q&A)
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Kick‑off with a short reminder from the ConVEx session
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Slide deck and resource checklist emailed to all registrants
Ready, Set, AI: How to Future‑Proof Your Content, Teams, and Tech Stack
Wed, June 11, 2025 12:00 PM - 1:00 PM EST
Your customers already expect smart, AI‑powered experiences. The question isn’t if you’ll adopt AI—but how fast you can get your content and processes ready. Following the packed‑house panel at ConVEx San Jose, we’re bringing the conversation online; including some interactive elements and fresh insights since the conference.
In one focused hour, our experts break down what “AI‑ready” really means and show you how to get there without derailing daily operations.
Artificial Intelligence is reshaping how content is created, accessed, and used. But before jumping into AI initiatives, how do you prepare your content, your teams, and your organization for success? Join our expert panel as they dive into the essentials of getting AI-ready.
Prepare to level up your content strategy for an AI-driven future.
KEY TAKEAWAYS
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Assess your content landscape: Spot gaps in structure, governance, and findability before AI exposes them.
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Build an AI‑friendly pipeline: Practical steps to enrich content with the right metadata and semantics.
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Upskill (and calm) your teams: Change‑management tips that turn AI anxiety into enthusiasm.
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Choose the right use cases first: Quick‑win scenarios that prove value fast, from content intelligence to virtual assistants.
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Mitigate the risks: Proven guardrails for data privacy, bias, and quality control.
WHO SHOULD ATTEND
Content strategists, documentation leaders, product owners, and anyone tasked with making AI actually work in the real world.
KEYWORDS
content ecosystem, technology ecosystem, credentialing organization, technology professionals, content management system, CMS, component content management system, CCMS, CompTIA, Scriptorium, Data Conversion Laboratory
SPEAKERS
David Turner, Consultant and Head of Partner Relations, Data Conversion Laboratory
Becky Mann, Vice President, Content Development, CompTIA
Bill Swallow, Director of Operations, Scriptorium
Inside the Transformation: How CompTIA Rebuilt Its Content Ecosystem for Greater Agility and Efficiency
Wed, June 25, 2025 12:00 PM - 1:00 PM EST
CompTIA plays a critical role in the global technology ecosystem. As the largest vendor-neutral credentialing organization for technology workers, CompTIA supports technology professionals with digital skills training and job-role based certifications. After an acquisition, CompTIA faced the challenge of unifying multiple content systems, editorial teams, and delivery formats. To tackle this, they implemented a centralized, structured content model supported by a robust content management system.
This webinar details how CompTIA overhauled its content operations from strategy through implementation. Becky Mann, VP Content Development at CompTIA, Bill Swallow, Director of Operations at Scriptorium, and David Turner, Consultant Publishing Automation at DCL walk through this challenging transformation that was implemented without a pause in production. CompTIA transformed content to DITA and updated to a modern component content management system (CCMS) that now allows CompTIA’s instructional designers to focus on creating high-quality learning experiences instead of formatting files.