Flashback Friday—1991

Before Google Reviews or Trustpilot, customer appreciation came in the form of a nicely typed letter sent in the mail. In the example below, DCL's project manager Howard Shatz received kudos from Bristol-Myers Squibb for converting Xerox disks to Multimate!

While neither Xerox disks nor Multimate are around anymore, Howard Shatz and DCL's stellar customer support are alive and well. Howard now leads DCL's SPL conversion work for some of the world's leading pharma companies.